Delight Services

D-sense provides a number of services to make a loyal customer or a professional employee a delighted customer/employee. 

Strategic consulting

People in organisations must know the power of Customer Delight Management. They are able to commit only when they understand the how and why.

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Research

D-Sense examines among others the current Delight level with your customers and employees, and how customers experience your business.

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Optimisation

D-Sense offers formulas to inform each of your organisation's employees of Customer Delight Management, and then prompts them to take action.

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